Vinted Shoppers Express Displeasure Over Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The company said the revised method more closely matches similar services.
The platform has recommended to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the service retracted a modification to its shipping options following member complaints.